Abstract : 
This study examines volunteer recruitment strategies to enhance the performance of amil human resources in regional BAZNAS offices. BAZNAS plays a pivotal role in managing zakat in Indonesia but faces notable challenges due to a shortage of qualified amil. As a response, regional BAZNAS offices have increasingly recruited volunteers to accelerate zakat collection and distribution, and to ease the workload of permanent amil. This qualitative case study explores the recruitment process, which involves registration, selection, and training, to ensure volunteers meet BAZNAS standards. Selected volunteers assist in distributing zakat and serving muzakki, supporting efficient zakat operations. Findings indicate that volunteer involvement contributed to achieving substantial zakat targets—IDR 8 billion in 2023 and IDR 16 billion in 2024. However, sustaining volunteer motivation and commitment remains a key challenge. The study highlights the importance of effective volunteer recruitment management in improving amil performance and strengthening zakat governance at BAZNAS. Ongoing improvements in training, incentives, and volunteer supervision are essential to maintain high and sustainable performance